Privacy Policy for Oncallers.com
Effective Date: 04/01/2025
At Oncallers.com (“Oncallers,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information about you when you visit our website, communicate with us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
1. Information We Collect
We may collect the following information from you:
a. Personal Information
– Name, phone number, email address, and mailing address
– Payment information (if applicable)
– Service-related details you provide when contacting us
b. Automatically Collected Information
– IP address, browser type, operating system, and usage data
– Cookies and tracking technologies to improve site functionality and experience
c. Communication Data
– Information you provide when you communicate with us by phone, text, email, or web form
2. How We Use Your Information
– Provide, manage, and improve our services
– Respond to inquiries or service requests
– Send appointment confirmations, updates, and service notifications
– Send promotional or marketing messages (only with your consent)
– Maintain security and prevent fraud
– Comply with legal obligations
3. Text Messaging and Anti-Spam Policy
By providing your phone number to OnCallers.com, you consent to receive text messages (SMS or MMS) from us. These may include service reminders, appointment confirmations, and limited promotional messages.
Text Message Terms:
– Message and data rates may apply.
– Message frequency varies.
– You may opt out at any time by replying STOP to any text message.
– For help, reply HELP or contact us at support@oncallers.com.
– We do not sell or share your phone number with third parties for their own marketing.
We comply fully with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable communications laws.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
– Trusted service providers that help us operate our website or deliver services (e.g., hosting, email, payment processors)
– Law enforcement or regulatory authorities when required by law
– Business transfers, such as mergers or acquisitions, where your data may be part of the transaction
5. Cookies and Tracking Technologies
We use cookies and analytics tools to:
– Understand how users interact with our website
– Improve performance and usability
– Deliver personalized experiences
You can manage cookie preferences in your browser settings.
6. Data Retention and Security
We retain personal data only as long as necessary to provide services or as required by law. We employ physical, administrative, and technical safeguards to protect your data against unauthorized access or disclosure. However, no system is completely secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
– Access, correct, or delete your personal data
– Opt out of marketing communications
– Withdraw consent for data processing
– Request a copy of your personal information
To exercise these rights, contact us at support@oncallers.com.
8. Third-Party Links
Our website may link to third-party sites or services. We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, contact us to remove it.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Your continued use of our website constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Oncallers.com
Email: support@oncallers.com
Website: https://www.oncallers.com
